Effective Date: 2024

AFTERHOURS® is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy and Terms of Service outline how we collect, use, and protect your personal information, as well as the terms under which we provide our digital marketing services. By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal and business-related information that you voluntarily provide through contact forms, newsletter subscriptions, or communication via email. This may include:

- Contact Information: Your name, business name, email address, phone number, and postal address.

- Business Information: Details about your business, such as industry, size, goals, and service needs.

- Payment Information: For billing purposes, we collect payment details, processed securely by third-party providers.

- Usage Data: We track interactions with our website and social media channels, including IP address, browser type, and usage patterns, to improve our services.

2. How We Use Your Information

Collected data is used to provide digital marketing services, including content creation, reputation management, SEO analysis, and other campaign management services. Specific purposes include:

- Service Delivery: To deliver requested services, such as backlink generation, content creation, and SEO analysis.

- Client Communication: To update you about projects, invoices, or service offers.

- Marketing & Retargeting: We may send marketing communications, from which you can opt-out at any time.

- Compliance: To meet legal requirements, including those in the U.S., Spain, and other applicable regions.

3. Protection of Personal Information

We take necessary technical and organizational security measures, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, or destruction. Only authorized personnel have access to sensitive data.

4. Sharing Personal Information

We do not sell or rent your personal information to third parties. However, we may share data under these circumstances:

- Service Providers: With third-party providers for payment processing, email marketing, or CRM tools, under confidentiality agreements.

- Legal Obligations: If required by law, we may share your information to fulfill legal obligations or protect our business.

5. Data Security & Retention

We maintain personal and business information for as long as needed to fulfill the purposes of this Privacy Policy or as required by law. You may request deletion of your data by contacting us.

6. Your Rights

As a user, you have the following rights:

- Access: Request access to the personal data we hold about you.

- Correction: Request correction of any inaccurate information.

- Deletion: Request deletion of your personal data, within legal limitations.

- Restriction: Request restriction on the use of your data.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and gather interaction data on our website. You can disable cookies in browser settings, though this may affect certain features.

8. Compliance with Regulations

AFTERHOURS® ensures compliance with data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for European clients.

9. Services Offered

AFTERHOURS® provides a range of digital marketing services tailored to small and medium-sized local businesses. Our service scope, deliverables, and timelines will be detailed in individual service agreements with each client.

10. Client Responsibilities

Clients must:

- Provide accurate and timely information required for project execution.

- Review and approve materials or campaigns within the agreed timelines to ensure timely delivery.

- Make payments in accordance with agreed schedules.

11. Payment Terms

- Fees for services will be agreed upon in advance and outlined in individual contracts.

- Payment must be made in full as per the agreed terms. Delays in payment may result in service suspension.

- For ongoing services (e.g., monthly social media management), payments are due on the first of every month unless stated otherwise in your agreement.

- All payments are non-refundable unless otherwise stated in the contract.

12. Intellectual Property Rights

All materials we create for your project, including but not limited to graphics, text, and media, remain the intellectual property of AFTERHOURS® until full payment is received. Upon full payment, ownership of these materials will be transferred to the client, except for third-party assets such as licensed stock images or fonts, which remain the property of their respective owners.

13. Limitation of Liability

While we strive to deliver high-quality services, we are not liable for any indirect, incidental, or consequential damages, including loss of revenue or business opportunities, arising from the use of our services. Our liability is limited to the amount paid for our services.

14. Revisions and Adjustments

- AFTERHOURS® offers up to two rounds of revisions for each project deliverable unless otherwise specified in the service agreement.

- Any additional revisions beyond the agreed scope will be subject to additional fees, which will be discussed before any extra work is initiated.

15. Confidentiality

We respect the confidentiality of all client-provided information. We will not disclose any information shared with us during the course of our work, except where required by law or with explicit consent from the client. Our mutual non-disclosure agreements (NDAs) apply where appropriate.

16. Termination and Cancellation

- Either party may terminate the agreement with a 30-day written notice. Upon termination, the client will be responsible for paying any outstanding invoices for work completed up to the date of termination.

- We reserve the right to terminate the agreement immediately if there is a breach of these terms, including failure to provide timely payments or misuse of delivered materials.

17. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA. Any disputes will be resolved in the courts located in Wyoming.

18. Amendments

We may revise these Terms from time to time. The revised Terms will be effective upon posting on our website. Continued use of our services after changes indicates your acceptance of the new Terms.

19. Contact Us

For questions or concerns regarding this policy or your personal data, please reach out to us:

- Email: afterhours.professional@gmail.com

- Phone: +34 611 462 590

- Postal Address: N State Route 89A, Sedona, Arizona